Desktop Support Technician at Axiom Technologies

Axiom Technologies

Full-time IT & Technology
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Location
vancouver, metro vancouver regional district, Canada
Posted
July 04, 2026

Job Description

Become a Desktop Support Technician with Axiom Technologies in Vancouver, British Columbia, and provide essential on-site support for desktop environments. Ensure optimal service delivery through effective issue resolution.

This part-time independent contractor position requires at least 3 years of experience in providing IT Infrastructure field support. Your role will focus on troubleshooting and resolving hardware and software disruptions, ensuring compliance with corporate policies while maintaining a high level of customer satisfaction. You'll be integral in managing service requests and technical escalations.

Key Responsibilities:
• Diagnose and fix hardware issues in desktop environments
• Monitor and manage a queue of service requests
• Escalate significant issues to appropriate technical teams
• Document solutions in ServiceNow and related repositories
• Implement hardware installation and refresh activities

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