Desktop Support Specialist ( Mid-Level)

TriTech Enterprise Systems, Inc.

Full-time other-general
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Location
Washington DC, DC, United States
Posted
June 24, 2026

Job Description

*** This is a part-time position (20 hours a week: M-F, usually 9 to 2 or 10 to 2)

*** 100 percent on-site position in Washington, DC
Β 

TriTech Enterprise Systems Inc. (TriTech) is seeking an on-site 'Desktop Support Specialist' to provide line support to all employees and contractors within the DC Government General Services Administration (DGS). Β The Desktop Support Specialist (DSS) is responsible for resolving support incidents and requests, as well as meeting customer satisfaction targets and continuous service delivery requirements.

The DSS will work in a dynamic, fast-paced environment providing service over the phone, e-mail, instant message, and in person. Β The DSS will work as part of a team to support up to 500 end users.Β  This is a part-time position for up to 20 hours per week.Β Β 

Roles and Responsibilities:

+ Aid customers who experience technical problems. Most commonly, desktop computers (Microsoft and Mac), laptops...