Location
white river, on, Canada
Posted
July 16, 2026
Job Description
Elevate your IT career as a Desktop Information Generalist focusing on Level 1, 2 & 3 support at corporate and site locations. This role demands strong technical skills and a commitment to safety.
As a Desktop Support Specialist, you will deliver exceptional helpdesk support to both corporate and site-based employees. This position requires managing service desk tickets, providing timely updates, and ensuring adherence to IT policies. Your technical skills will be applied in hardware and software installations, troubleshooting, and maintaining operational technology systems.
Key Responsibilities:
• Provide multi-level desktop support to employees
• Manage service desk ticketing and exceed service levels
• Install and configure hardware and software systems
• Diagnose and resolve hardware and software faults
• Conduct training on systems usage and applications
Requirements:
• Experience in helpdesk and desktop su...
As a Desktop Support Specialist, you will deliver exceptional helpdesk support to both corporate and site-based employees. This position requires managing service desk tickets, providing timely updates, and ensuring adherence to IT policies. Your technical skills will be applied in hardware and software installations, troubleshooting, and maintaining operational technology systems.
Key Responsibilities:
• Provide multi-level desktop support to employees
• Manage service desk ticketing and exceed service levels
• Install and configure hardware and software systems
• Diagnose and resolve hardware and software faults
• Conduct training on systems usage and applications
Requirements:
• Experience in helpdesk and desktop su...