Desktop Support Engineer

Confidential

Full time Computer Occupations
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Location
Tiruchirappalli, Tamil Nadu, India
Posted
June 15, 2026

Job Description

Description Information

Role Summary

Desktop Support Engineer responsible for providing first-level technical support for desktops, laptops, operating systems, applications, and basic networking issues. The role focuses on ensuring smooth IT operations and user satisfaction.

Key Responsibilities

  • Handle daily IT support tickets and end-user requests.
  • Troubleshoot desktop, laptop, and hardware-related issues.
  • Resolve Windows OS and Outlook-related problems.
  • Support Wi-Fi, LAN, and basic network connectivity issues.
  • Install, configure, and maintain desktops, laptops, and peripherals.
  • Install and support standard business applications.
  • Maintain issue resolution documentation and reports.
  • Escalate unresolved issues to higher-level support teams.
  • Support IT infrastructure and end-user environments.

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      June 15, 2026
    • Application Deadline
      July 25, 2026