Desktop Support Engineer

SharpBrains

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
June 04, 2026

Job Description

Desktop support Engineer L 1
Experience Required: 2_3 years in IT infrastructure support, with focus on hardware, Software, and operating system issue resolution. Role Required: 5 days per week, 8 hours daily on-site support
JOB DESCRIPTION
Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 Years'...