Desktop Support Engineer - Onsite

Full-time other-general

***Onsite*** Webcam interview; very long term project; initial PO for 1 year with multiyear extensions *** *** 37.5 hours per week ***

Job Description:
Printer administration and troubleshooting

+ Server print queue, and local queues

Active directory management

+ Able to navigate different OUs

+ Able to look up attributes

+ Able to reset password and unlock accounts

iOS management, support, and deployment

+ Setting up new phones/iPads

+ Resetting iTunes accounts

+ Resetting network settings

+ Backup/restore device data

Video conferencing

+ Cisco WebEx

+ MS Teams

+ Cisco Presence video solutions

Network troubleshooting

+ Internal vs external VPN

+ LTE

+ WiFi

Application troubleshooting

+ Account permission

+ Compatibility settings

+ Browser vs installed

Remote support

+ ...