Desktop Support Engineer - L1

Excis Compliance ltd

Full-time Computer Occupations
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Location
Katowice, Silesian Voivodeship, Poland
Posted
June 28, 2026

Job Description

Purpose of the role: Level 1 Field Engineer to support the client environment and help customers find solutions to their technical issues as well as monitoring network, PCs, and peripherals.

Key responsibilities:

           Provide onsite and desk side support services to end users.

           Troubleshoot PC related problems at the direction of TCS level 1or SPOC.

           Complete incidents and requests within SLA in pressurized environment.

           Build, configure and troublesho...