Location
dubai, dubai, United-Arab-Emirates
Posted
June 08, 2026
Job Description
Key Responsibilities
- Provide first level and second level technical support to end users.
- Provide user desktop support for Windows, Microsoft Office, emails and other software issues.
- Install, configure and maintain desktops, laptops, printers, scanners and other peripherals.
- Troubleshoot hardware, software and network connectivity issues.
- Support operating systems such as Microsoft Windows.
- Manage user accounts and permissions in Active Directory.
- Configure and support email clients such as Microsoft Outlook.
- Provide support for collaboration tools like Microsoft Teams.
- Install and troubleshoot Microsoft Office applications including Microsoft 365.
- Maintain IT asset inventory and documentation.
- Escalate unresolved issues to appropriate teams.
- Ensure compliance with IT policies and security standards.
- Perform routine checks on system updates, patches and backups. <...