Desktop Support Engineer

ytl powerseraya pte. limited

Full-time Other-General
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Location
alexandra, bukit merah, Singapore
Posted
July 12, 2026

Job Description

You will be a key member of the Infra Operations & Cyber Security team, reporting to the IT Helpdesk Team Lead. In this role, you will support day-to-day business operations across the main office at Alexandra Road and the Jurong Island site. This role is a temporary role with 1 year contract, annual renewals subject to performance.

Responsibilities

Helpdesk Support and End-User Services

  • Manage IT Helpdesk calls and service requests, ensuring all incidents, issues, and requests are properly logged, tracked, and resolved.
  • Provide technical support to end users by troubleshooting issues related to laptops, desktops, printers, smartphones, and applications.
  • Support onboarding and offboarding activities for end users.

User and Systems Administration

  • Administer user accounts, including account creation, deactivation, and the purging of disabled accounts.
  • Administer printer...