Job Description
Position Title: Desktop Engineer - Tier 1
Location: Washington, DC
Assignment Type: 3 months contract to hire
Pay Rate: $ / Hour
Work Schedule: Onsite, Monday - Friday
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.
Work Authorization: Must be authorized to work in the United States. This position is not eligible for sponsorship.
Job Description:
Our client is undergoing a major modernization effort, including new server deployments and a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop Engineer Tier 1 Technicians to handle advanced troubleshooting, device upgrades, and escalated end‑user support.
You’ll join a team of eight help desk technicians and serve as a key escalation point for more complex issues while ensuring a smooth upgrade experien...