Location
India, India, India
Posted
July 01, 2026
Job Description
Service Area High Level Scope Sub Scope LSS - Local Site Support User On Prem IT support - Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)- Provisioning and deprovisioning of corporate devices (laptops, phones)- Replace broken devices with temporary devices in accordance with Ericsson’s processes - Provide technical guidance to end users for day-to-day IT issues within the office environment - Coordinate with L2 teams when troubleshooting (examples L2 : end user computing team, EMM...). Office IT Infrastructure Support - Perform on office infra basic troubleshooting, installation, or maintenance for EIT services(printing, connectivity, platform, voice )- Install, test, and remove basic network devices such as switches, routers, and access points - this includes Support for Site/CORE Equipment inside office example but not limited : Out of band, FW, NAC, DNS, Secnet - Network connectivity basic troubleshooting (example : Wi-...