Deskside Technician

Stefanini

Full-time Other Installation, Maintenance, and Repair Occupations
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Location
Pudliszki, Greater Poland Voivodeship, Poland
Posted
July 02, 2026

Job Description

Job Details

Deskside Technician
Job Description Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.Responsibilities but not limited to:
  • Provide support that consistently meets or exceeds Customer expectations;
  • Identify, analyze, and repair product failures. Order and replace parts as needed;
  • Support and maintain user account information including rights, security and systems groups;
  • Receive and resolve issues from Tiers 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/onsite - in cooperation with the resolver group who transferred the issue, if necessary;
  • Provide troubleshooting and problem...