Deskside Technician

Stefanini

Permanent Other Installation, Maintenance, and Repair Occupations
Apply Now
Location
Harrogate, England, United Kingdom
Posted
July 17, 2026

Job Description

Job Details

Deskside Technician
Job Description

Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.

Job responsibilities:
  • Provide support that consistently meets or exceeds Customer expectations;
  • Identify, analyse, and repair product failures. Order and replace parts as needed;
  • Support and maintain user account information including rights, security and systems groups;
  • Receive and resolve issues from Tiers 2 and 3 if eyes & hands are necessary to solve a hardware or software issue at location/onsite - in cooperation with the resolver group who transferred the issue, if necessary;
  • Provide troubleshooting and problem resolut...

    • Job Details

    • Job Type
      Permanent
    • Category
      Other Installation, Maintenance, and Repair Occupations
    • Date Posted
      July 17, 2026
    • Application Deadline
      August 26, 2026