Location
toronto, on, Canada
Posted
July 13, 2026
Job Description
Provide expert IT support as a Deskside Technician II in Toronto with Stefanini Group. Engage in desktop support for Mac and PC, ensuring top-notch service in a corporate setting.
Stefanini Group seeks a skilled Deskside Technician II for a full-time position in Toronto. This role requires extensive experience in desktop/laptop technical support, focusing on Windows 11 and various IT equipment. You will maintain documentation, troubleshoot issues, and provide exceptional user support while managing customer requests effectively.
Key Responsibilities:
• Support desktop and laptop troubleshooting for both Mac and PC
• Manage IMAC support and system configuration documentation
• Maintain spare parts and resolve technical problems
• Track customer incidents via the client’s ticketing tool
• Provide Smart Hands support for networking and telecommunications
Requirements:
• Minimum 3 years of relevant experience in a c...
Stefanini Group seeks a skilled Deskside Technician II for a full-time position in Toronto. This role requires extensive experience in desktop/laptop technical support, focusing on Windows 11 and various IT equipment. You will maintain documentation, troubleshoot issues, and provide exceptional user support while managing customer requests effectively.
Key Responsibilities:
• Support desktop and laptop troubleshooting for both Mac and PC
• Manage IMAC support and system configuration documentation
• Maintain spare parts and resolve technical problems
• Track customer incidents via the client’s ticketing tool
• Provide Smart Hands support for networking and telecommunications
Requirements:
• Minimum 3 years of relevant experience in a c...