Location
grande prairie, division no. 19, Canada
Posted
June 27, 2026
Job Description
Deskside Consultant – Calgary (Grand Prairie, AB)
We are looking for a client-focused and dynamic Deskside Consultant to work onsite at a client site in Grande Prairie, AB.
A Day in the Life:
- Assist end-users with questions regarding supported software and computing platforms in a professional and courteous manner.
- Address user tickets related to hardware, software, and networking, both in person and remotely.
- Monitor performance of clients’ desktop infrastructure and device plans for improved efficiency.
- Install applications and computer peripherals.
- Troubleshoot hardware and software issues across multiple environments.
- Test alternative pathways until an issue is resolved.
- Customize desktop applications to meet user needs.
What You Bring:
- 3+ years of related experience.
- 1+ year(s) of customer service experience.
- Experience supporting ...