Job Description
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Digital Principle Recruiter @ Pontoon Solutions | Talent Management
Role : Design Researcher
Location : Leeds 2x per days on site required
Duration : 6-month initial contract
About the Role:
We’re looking for a passionate and experienced Service Designer to help craft seamless digital experiences and champion service design within one of the UK’s largest financial institutions. This is a key opportunity to work at the heart of a significant transformation programme, helping to shape user-focused services that make a real difference to millions of customers.
You’ll play a pivotal role in designing and improving multi-channel services, working across teams to ensure user needs, business goals, and technical feasibility are aligned.
Key Responsibili...