Deputy Manager -Technical Services

Sika

full-time Operations Specialties Managers
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Location
New Delhi, Delhi, India
Posted
July 16, 2026

Job Description

Job Description

Demonstrate suitable construction products for customers, proactive sampling, speedy complaint resolution, maintaining RCA & Product Application training for customers, maintain customer activity calendar.

Roles & Responsibilities :

  • Product demonstration at new & existing customers leading to sales growth
  • Conduct Laboratory testing relevant to customer requirement
  • Record, analyze, certify and prepare summaries of findings and maintain records of the results.
  • Troubleshoot to determine reasons for problems of complaints.
  • Provide technical support to customers /contractors on site.
  • Provide support to Sales team to conduct product sampling/ demonstration at site.
  • Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions
  • Capture & share periodic customer feedback on product performance
  • Per...