Department Manager - Delivery Solutions

METRO LOGISTICS

Full-time Operations Specialties Managers

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Location

Lahore, Punjab, Pakistan

Posted

July 17, 2026

Job Description

Job Description
Manage and organize the delivery to be made to customers/client in right quantity and specification
Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with smooth customer service
Smooth alignment and relationship with Operations, Store management, HO, Buyers, Field Sales and Delivery team if needed
To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it
To update the KPIs on daily basis
To handle and coordinate customer complaints regarding delivery issues
To acquire customer feedback on periodical basis.
To coordinate with head office regarding fuel expenses, KPIs, fixed costing, third party vehicle expenses 
Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
Maintenance of Customer files to update and ensu...
                    

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Job Details

Job Type

Full-time
Category

Operations Specialties Managers
Date Posted

July 17, 2026
Application Deadline

August 26, 2026