Defence Claims Handler

FULL_TIME Business Operations Specialists

Overview

We’re looking for an experienced and driven Claims Manager to lead our Motor Defence team. This is a fantastic opportunity to join Strata Solicitors and step into a visible leadership role, managing a high performing team delivering exceptional service to a corporate client portfolio. You’ll take ownership of team performance, client relationships, and operational delivery - ensuring a best in class claims service while driving continuous improvement across processes, systems, and people. How you'll make an impact As Claims Manager, you’ll act as the link between operational delivery and strategic oversight - leading from the front to ensure exceptional outcomes for both clients and the business. Leadership & Team Management Lead, motivate and develop a team of claims professionals Set clear expectations, manage performance, and drive engagement Support recruitment, onboarding, and ongoing development Conduct appraisals, performance reviews, and absence ma...