Location
Tatu City, Kiambu County, Kenya
Posted
July 06, 2026
Job Description
Do you enjoy telling stories through data and working with large datasets?
Our Sales Planning team is looking for a Data Scientist to explore customer journey touchpoints, develop dashboards and reports that drive meaningful change in our Call Center. You’ll use your business acumen to turn data-driven insights and analysis into actionable strategies that enhance performance and customer experience.
RESPONSIBILITIES
- Write SQL queries and Python code to retrieve, process, and analyze large datasets.
- Construct efficient multi-threaded data models from large data sets.
- Develop dashboards and create visual reports for both daily operations and executive-level insights.
- Apply statistical analysis, predictive/prescriptive modeling, and forecasting to uncover business insights.
- Analyze customer journey touchpoints to identify trends, behavior patterns, and areas for improvement.
- Make data back...