Location
toronto, on, Canada
Posted
July 16, 2026
Job Description
We are seeking a Data Management & Service Delivery Lead to oversee data operations, service performance, and issue management within a fast-paced enterprise environment. The ideal candidate will lead data investigations, drive operational excellence, manage stakeholder communications, and collaborate with business and technology teams to ensure reliable, high-quality data services.
Key Responsibilities
- Lead data issue investigations, identify root causes, and implement remediation plans to improve data quality and operational stability.
- Manage data incidents, stakeholder communications, escalations, and service delivery reviews with internal and external partners.
- Monitor service performance, analyze trends, establish service targets, and drive continuous improvement initiatives.
- Collaborate with business and technology teams to assess data impacts, system changes, and performance requirements.
- Ensure effective chan...