Dark Store - Shift Incharge

Full-time Transport / logistics / warehouse

About OK OK is building the future of instant commerce by enabling fast, accurate, and reliable order fulfillment through technology-driven operations. The Dark Store Manager will be responsible for managing end-to-end warehouse and fulfillment operations while ensuring exceptional customer experience through operational excellence. Key Responsibilities Operations Management Manage daily dark store operations including receiving, put-away, picking, packing, and dispatch. Ensure timely order fulfillment and adherence to delivery SLAs. Monitor order flow and optimize operational efficiency. Drive process improvements to enhance productivity and reduce operational bottlenecks. Inventory & Quality Control Maintain high inventory accuracy through cycle counts and audits. Ensure proper stock rotation (FIFO/FEFO) and inventory hygiene. Minimize shrinkage, damages, expiries, and stock discrepancies. Monitor stock availability and coordinate replenishment requirements. Team Leadership Lead, tra...