Danish/English Speaking Technical Support Agent (Business to Business)

full-time Information and Record Clerks

Description

Position at VIPRE Security Group

The Opportunity

Join an energetic team in one of the fastest-growing sectors in software: cybersecurity.

At VIPRE Security Group, our Support team plays a key role in helping protect customers from cyber threats. We support businesses, partners, MSPs, resellers, OEM vendors, and end users by helping them get the most from our security, privacy, email protection, and data protection solutions.

We are looking for a Danish and English speaking Technical Support Agent to provide first-line technical support during Danish office hours. This role is ideal for someone who enjoys problem-solving, customer communication, and working as part of a collaborative international support team.

Key Responsibilities

As a Danish/English Speaking Technical Support Agent, you will:

Provide first-line technical support to customers via phone, tickets, and live chat.

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