Danish Speaking Tier 1 Support Agent -Remote in Greece
Patrique Mercier Recruitment By Nellie
Full time
Information and Record Clerks
Location
Denmark, Denmark, Denmark
Posted
July 14, 2026
Job Description
Patrique Mercier Recruitment FR is eager to find a dedicated Danish Speaking Tier 1 Support Agent to join our team. This position is tailored for individuals who thrive in customer service and wish to assist our Danish-speaking clients. As a Tier 1 Support Agent, you will be responsible for offering initial support and ensuring a seamless customer experience.
Responsibilities
- Handle incoming customer inquiries from Danish-speaking clients through phone, email, and chat in a professional and friendly manner.
- Troubleshoot basic technical issues, providing effective solutions or escalating issues as necessary.
- Communicate clear and precise information about our products, services, and policies.
- Accurately document all customer interactions and resolutions in the support management system.
- Guide customers in understanding product features and provide useful tips to enhance their usage.
- Collaborate with team members to ...