Danish Speaking Helpdesk Support Agent -Remote in Greece
Patrique Mercier Recruitment By Nellie
Full time
Information and Record Clerks
Location
Denmark, Denmark, Denmark
Posted
July 17, 2026
Job Description
Patrique Mercier Recruitment FR is on the lookout for a Danish Speaking Helpdesk Support Agent to enhance our exceptional support team. This role is designed for individuals who are passionate about technology and enjoy helping others. As a Helpdesk Support Agent, you will be responsible for providing outstanding support to our Danish-speaking clients by resolving their technical queries and ensuring a seamless experience.
Responsibilities
- Deliver high-quality helpdesk support to Danish-speaking customers via phone, email, and chat.
- Troubleshoot various technical issues related to software, hardware, and applications.
- Accurately record all customer interactions and resolutions in the helpdesk ticketing system.
- Guide clients on optimal product usage while sharing knowledge of features and benefits.
- Work collaboratively with team members to escalate complicated issues as needed.
- Follow up on tickets to ensure a promp...