Danish-speaking Customer Service Representative – Industrial Solutions | Remote
Confidential
Full-time
Other-General
Location
Remote, Remote, Spain
Posted
July 13, 2026
Job Description
Job Description:
Remote (based in Barcelona, Spain) · Full-time (39h/week) · Mon–Fri 09:00–18:00 · Start: ASAP
ABOUT THE ROLE
Work remotely from Barcelona as part of a customer service team supporting Danish-speaking clients of a global industrial automation and technology company. You will be the first point of contact for technical and commercial enquiries — delivering accurate, professional support in a structured remote environment.
RESPONSIBILITIES
Handle inbound enquiries from Danish-speaking clients via phone, email, or chat — covering product information, orders, and account queries
Provide accurate and timely responses, escalating complex technical cases where required
Maintain up-to-date records of all customer interactions in the CRM system
Collaborate with internal teams to ensure seamless issue resolution
Consistently meet quality and productivity KPIs
REQUIREMENTS
C2 level of Danish and B2 level of English — written and spoken <...
Remote (based in Barcelona, Spain) · Full-time (39h/week) · Mon–Fri 09:00–18:00 · Start: ASAP
ABOUT THE ROLE
Work remotely from Barcelona as part of a customer service team supporting Danish-speaking clients of a global industrial automation and technology company. You will be the first point of contact for technical and commercial enquiries — delivering accurate, professional support in a structured remote environment.
RESPONSIBILITIES
Handle inbound enquiries from Danish-speaking clients via phone, email, or chat — covering product information, orders, and account queries
Provide accurate and timely responses, escalating complex technical cases where required
Maintain up-to-date records of all customer interactions in the CRM system
Collaborate with internal teams to ensure seamless issue resolution
Consistently meet quality and productivity KPIs
REQUIREMENTS
C2 level of Danish and B2 level of English — written and spoken <...