Danish-Speaking Customer Experts for Household Electronics - Work In Greece

Full time Information and Record Clerks

Mercier Consultancy MD is looking for skilled Danish-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. This role involves providing exceptional customer support to Danish-speaking clients, assisting them with inquiries, technical issues, and product information for various household electronic devices.

Key Responsibilities

• Deliver high-quality customer support to Danish-speaking customers via phone, email, and chat regarding household electronics products.
• Assist customers with product usage, troubleshooting, warranty claims, and after-sales service.
• Maintain accurate records of customer interactions and solutions in the CRM system.
• Collaborate with internal teams including technical support and sales to resolve customer issues effectively.
• Stay updated on product features, new releases, and company policies to provide accurate information.
• Identify opportuniti...