D365 Senior Support Engineer - F&SCM (Managed Services)

Telefonica Tech

Full-time Other-General
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Location
pune, maharashtra, India
Posted
July 03, 2026

Job Description

Job Description

Role: As a Senior Support Engineer, you'll be part of our AI and Business Solutions division leveraging your
experience supporting Dynamics F&SCM to ensure delivery of high-quality support and solutions to our
D365 F&SCM customers.
Responsibilities:

  • As a Dynamics F&SCM Engineer, specialising in Supply Chain and Advanced Warehousing, within our Managed Services function.
  • Provide end-to-end support for Dynamics 365 F&SCM issues raised by customers, ensuringย timely resolution and high customer satisfaction.
  • Analyse, troubleshoot, and resolve application issues by collaborating with internal teams, technical specialists, and Microsoft support where required.
  • ย Recommend and implement effective solutions aligned with customer business requirements and industry best practices.
  • Act as a subject matter expert by providing guidance and knowledge sharing on D365 F&SCM functiona...