CX Team Lead — Inspire High‑Impact E‑commerce Support

Confidential

Full-time Human Resources
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Location
workfromhome, gauteng, South-Africa
Posted
July 24, 2026

Job Description

TalentPop App is seeking a Customer Service Team Lead to guide, mentor, and elevate our customer support teams for ecommerce brands. You will drive performance, coach agents, and leverage Gladly to deliver exceptional experiences for clients in a fast-paced environment.

The role emphasizes people management, operational excellence, and regular performance reviews to recognize growth and promote a high-performing culture.

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