CX Operations Lead: Drive Performance & Process
UnifyCX
Full-time
Operations & Business Administration
Location
ballito, kwazulu natal, South-Africa
Posted
July 13, 2026
Job Description
UnifyCX is seeking an Operations Manager to oversee day-to-day operations in Ballito, South Africa. In this role, you will manage teams and ensure excellent service delivery while meeting performance targets.
The ideal candidate has at least 5 years of operations management experience in the BPO industry along with strong leadership skills. You will drive continuous improvement and client satisfaction through effective team management and strategic oversight.
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