CX Insights & Optimization Analyst

DiDi Chuxing

Full-time Inteligencia empresarial y análisis
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Location
Mexico, ciudad de méxico, Mexico
Posted
July 12, 2026

Job Description

DiDi Chuxing is seeking a CX Operations Analyst to enhance customer experience through data analysis and collaboration with various teams. The ideal candidate will have experience in customer experience or data analysis and will utilize analytical skills to drive process improvements.

The role involves collecting and analyzing customer feedback while preparing reports to identify opportunities for improvement. Join us to contribute to a data-driven environment focused on creating valuable user experiences.

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