Location
Bessemer, AL, United States
Posted
July 08, 2026
Job Description
Our client, a leading organization in the logistics and customer service industry, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting customer interactions and operational coordination. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.
**Job Title:** CWR-Customer Service Rep I
**Location:** Bessemer, AL
**Pay Range: $18.75/hour**
**Shift:** Fri, Sat, Sun & Mon | 7:00am - 6:00pm
**What's the Job?**
+ Assist customers and business partners via telephone and email to ensure smooth communication and issue resolution
+ Handle customer complaints in a calm, professional manner to maintain high satisfaction levels
+ Diagnose, assess, and resolve problems or issues related to delivery and service requests
**Job Title:** CWR-Customer Service Rep I
**Location:** Bessemer, AL
**Pay Range: $18.75/hour**
**Shift:** Fri, Sat, Sun & Mon | 7:00am - 6:00pm
**What's the Job?**
+ Assist customers and business partners via telephone and email to ensure smooth communication and issue resolution
+ Handle customer complaints in a calm, professional manner to maintain high satisfaction levels
+ Diagnose, assess, and resolve problems or issues related to delivery and service requests