CW Field Service Technician

full-time Other Installation, Maintenance, and Repair Occupations

Job Description

Role Description:   

• Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as well as in compliance with all safety standards

Key Tasks:

• Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to customers' satisfaction and in meeting department's sales targets
• Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required
• Conduct testing and equipment failure analysis on customers' equipment in order to improve and 
  
  stabilize equipment performance during service tasks assigned. This includes making recommendations for parts whenever necessary
• Maintain allo...