Customer Verification Analyst

Kiwibank

Full-time Customer Service
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Location
Remote, Remote, New-Zealand
Posted
July 14, 2026

Job Description

  • Grow your career with learning programmes and secondment opportunities
  • Excellent benefits such as subsidised medical insurance and wellbeing days
  • Based in Lower Hutt or Hastings with hybrid working options

Kล tฤtou tฤ“nei. Hei kawe i ngฤ mahi kia tutuki | This isus. Where making an impact matters.

As a Customer Verification Analyst, you'll work within a high-performingteam responsible for maintaining customer tax residency records and supportingdue diligence activities. In this role you will:

  • Manage and validate customer tax records.
  • Review customer information to ensure regulatory requirements are met.
  • Investigate and resolve missing or incomplete documentation.
  • Support ongoing remediation and quality assurance activities.
  • Monitor customer records and identify changes that may impact offshore tax residency obligations.
  • Work directly with customers and stakeh...