Customer Verification Analyst

Kiwibank

Full-time Customer Service
Apply Now
Location
lower hutt, wellington, New-Zealand
Posted
July 17, 2026

Job Description

Grow your career with learning programmes and secondment opportunities

Excellent benefits such as subsidised medical insurance and wellbeing days

Based in Lower Hutt or Hastings with hybrid working options

Kล tฤtou tฤ“nei. Hei kawe i ngฤ mahi kia tutuki | This is us. Where making an impact matters.

As a Customer Verification Analyst, you'll work within a high-performing team responsible for maintaining customer tax residency records and supporting due diligence activities. In this role you will:

  • Manage and validate customer tax records.
  • Review customer information to ensure regulatory requirements are met.
  • Investigate and resolve missing or incomplete documentation.
  • Support ongoing remediation and quality assurance activities.
  • Monitor customer records and identify changes that may impact offshore tax residency obligations.
  • Work directly with customers and stakeholders to update inform...