Customer Technical Support Specialist Role

Harris Geospatial Solutions

Full-time Other-General
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Location
town of trenton, ns, Canada
Posted
July 20, 2026

Job Description

Become a Customer Technical Support Specialist with L3Harris in Trenton, ON, focused on crucial tasks for the CC150/CC130 Program. This 18-month contract emphasizes customer service and technical efficacy, vital for aircraft maintenance teams.
As a key member of the team, your responsibilities will include managing user accounts and troubleshooting technical issues. This high-impact role interacts closely with both internal departments and external contractors, driving mission success through effective IT support. Your ability to maintain security and adapt to unique operational needs will be essential in this customer-oriented position.
Key Responsibilities:
• Troubleshoot and manage Jira and Service Now tickets
• Install and configure new IT equipment as necessary
• Support users in accessing required technical resources
• Coordinate interactions with external service technicians
• Maintain vigilance regarding Canadian ITAR data security
Requirements:
• 8+ ...