Customer Technical Services Analyst II-2

Mastercard

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 04, 2026

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, weโ€™re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Customer Technical Services Analyst II-2

Overview

  • Provides service support for businesses (B2B) and enterprises (B2E) that have product and service agreements with Mastercard
  • Responsible for overall satisfaction and retention of these business customers through knowledge of their core business and products
  • Builds longโ€‘term customer relationships and ensures timely response and resolution of is...