Customer Team Leader

Full-time Management & Operations

Job Overview

As a Customer Team Leader, you'll lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Depending on your store, this could involve working in our post office or bakery or supporting online services and our home delivery drivers. You will play a key role in making life easier for our customers.

Responsibilities

• Own the day‑to‑day running of the store by leading the team on your shift.
• Motivate, coach and support your team to deliver great service and efficient operations.
• Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy and HR processes.
• Champion Co‑op through community engagement and membership growth.
• Maintain high standards and ensure the store is safe and well‑stocked.
• Assist the Store Mana...