Customer Support Technician

Ultra Electronics Group

Full-time Other
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Location
maidenhead, england, United-Kingdom
Posted
June 06, 2026

Job Description

Job Overview

Location: Maidenhead

Working Hours: a compressed 37 hour week - Monday to Thursday.

Ultra Intelligence & Communications Command, Control, Intelligence (UK) (C2I UK) is recruiting a Customer Support Technician for our C2I business.

Key Responsibilities

  • Fault diagnosis and repair of optical and electronic equipment to meet turnaround times and quality levels.
  • Fault diagnosis and repair of supporting equipment.
  • Provision of a technical query answering service to customers, including outโ€‘ofโ€‘hours coverage where contracted.
  • Recording work on the company failure reporting system(s) to ensure a full audit trail for longโ€‘term trend analysis.
  • Production activities including inspection and acceptance testing for all new equipment.
  • Implementation of hardware and software modifications and testing as required.
  • Adhering to all airworthiness aspects of the equipment.
  • Working ...