Job Description
Customer Support Technical Specialist II
Job Description
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award‑winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.
About the opportunity
As a Customer Support Technical Specialist II, you will be responsible for handling inbound customer calls/emails in a fast‑paced, dynamic call centre environment from multiple queues. A Customer Care Representative will normally handle multiple high‑volume calls/emails assisting customers with complex questio...