Job Description
Customer Support Specialist (m/f/d)
Location: Cebu, Philippines (hybrid)
Working Hours: Shift-based schedule supporting international customers, 7:00 AM – 4:00 PM or 10:00 PM – 7:00 AM local time
Our mission is to connect, engage, and inspire EHS and ESG stakeholders worldwide. Through innovative digital solutions, we provide clarity and guidance for organizations in Environmental, Health & Safety (EHS), Quality, and Sustainability Management. Join our team and help shape safer, more sustainable business practices with cutting‑edge software solutions.
About the Role
As a Customer Support Specialist, you will join our international Customer Support team and act as the first point of contact for EHS and ESG customers across North America and the DACH region. You will provide first‑level support, manage incoming tickets, and resolve standard customer inquiries independently using established processes, documentation, knowledge ...