Customer Support Specialist

Connekt

Full-time Information and Record Clerks
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Location
Saint Thomas Mount, Tamil Nadu, India
Posted
July 22, 2026

Job Description

ABOUT CONNEKT
Connekt is a fast-growing technology platform dedicated to connecting people, businesses, and opportunities globally. We believe exceptional customer experience is the backbone of everything we do and that starts with our support team.
ABOUT THE ROLE
As a Customer Support Specialist, you will be the first point of contact for our customers - helping them resolve issues, guiding them through our platform, and ensuring every interaction leaves them feeling heard and helped. You will work closely with our product and operations teams to surface insights that continuously improve the Connekt experience.
ROLE DETAILS
Location: India (Remote)
Employment type: Full-time
Compensation: Competitive salary + performance bonus
Benefits: Paid leaves, equipment allowance
WHAT YOU'LL DO
Respond promptly and professionally to customer inquiries via email, chat, and phone.
Diagnose and resolve customer issues related to account access, transactions, pl...