Customer Support Specialist

Full-time Customer service / support

Job Title: Customer Support Associate Client: Premium Consumer Electronics & Technology Client Location: Mohali About the Role Join Teleperformance, a global leader in customer experience management, and become part of a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience. Key Responsibilities Handle customer interactions through designated support channels. Resolve customer concerns efficiently while maintaining service quality standards. Deliver exceptional customer experience and represent the brand professionally. Meet productivity, quality, and performance metrics. Maintain accurate records of customer interactions. Compensation & Rewards Annual CTC: ₹4.15 LPA Monthly CTC: ₹34,000 Approximate Monthly In-Hand Salary: ₹29,000 Performance Linked Incentive (PLI): ₹1,700 per month upon target achievement (eligible from the 3rd month). A...