Location
Navi Mumbai, Maharashtra, India
Posted
June 09, 2026
Job Description
Job Title: Customer Service Executive
Location: Ghansoli, Navi Mumbai
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities:
Handling consumer queries & complaints on social media platforms & chats.
Educate current and potential consumer with product and service information.
Maintain accurate records.
Identify and escalate priority issues to the reporting personnel.
Open to Achieving Sales Targets
Actively participate in team meetings.
Other tasks related to Consumer Service may be assigned.
Key Performance Indicators:
Handle all cases in a polite, professional manner to offer an excellent consumer experience
Location: Ghansoli, Navi Mumbai
Shift: Rotational Shift
Working Days: 5 Days Working
Week Offs: 2 Rotational Week Offs
Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.
Key Responsibilities:
Handling consumer queries & complaints on social media platforms & chats.
Educate current and potential consumer with product and service information.
Maintain accurate records.
Identify and escalate priority issues to the reporting personnel.
Open to Achieving Sales Targets
Actively participate in team meetings.
Other tasks related to Consumer Service may be assigned.
Key Performance Indicators:
Handle all cases in a polite, professional manner to offer an excellent consumer experience