Customer Support Specialist – Mortgage Servicing

full-time business-and-financial-operations

We’re looking for Customer Support Specialists who can provide top-notch service, handle sensitive data with care, and grow with us in our Guatemala site. What You’ll Do ✅ Handle inbound/outbound calls for U.S. mortgage servicing ✅ Support customers with account inquiries and loan procedures ✅ Work with accuracy, empathy, and a strong sense of responsibility What You’ll Need 🔹 Strong verbal & written English communication 🔹 Excellent attention to detail 🔹 Basic computer navigation skills 🔹 Currently pursuing or holding a Bachelor's degree 🔹 Availability for full-time work 🔹 Must pass a credit & background check 🔹 Willing to take the SAFE licensing exam once hired 🔹 6–12 months BPO experience preferred (especially BFSI accounts) 📍 Work Setup: Onsite – Zone 10, Guatemala City Be part of something big while it’s still growing. Let’s build the future of mortgage support together. 🔗 Apply now at: [email protected]