Customer Support Specialist (Incident Resolution)

RateHawk

Full-time Other-General
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Location
Remote, Remote, Argentina
Posted
June 04, 2026

Job Description

Hey there!

Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team?
At RateHawk, weโ€™re passionate about travel and technology, and weโ€™re looking for a Customer Support Specialist (Incident Resolution) to help us keep our clients happy and our operations smooth.

Who We Are:

We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, weโ€™d love to hear from you!

Requirements

What Youโ€™ll Do:

  • Rapidly and effectively resolve client issues: Handle problems sent to you by retail and corporate clients through our CRM system.ย 
  • Advise clients: Provide expert advice on bookings and our products.
  • Communicate: Engage with suppliers, hotels, and clients via em...