Location
george town, penang, Malaysia
Posted
July 11, 2026
Job Description
Bitdeer is seeking a customer support specialist to act as the primary contact for customers across Zendesk, WhatsApp, and Telegram. You will diagnose Tier 1 technical issues, route inquiries, and document resolutions for continuity.
Ideal candidates have proven experience in help desks, strong communication, and the ability to work Central Daylight Time. The role involves collaboration with engineering and operations, plus ad-hoc administrative duties as required.
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