Location
mississauga, peel region, Canada
Posted
June 16, 2026
Job Description
Job Overview
Provides administrative and operational support to Account Managers. The position of Customer Support Specialist is a developmental role that provides a foundation for building the skills necessary to become an Associate Account Manager.
Key Responsibilities
- Enter customer requests in CRM tool and follow them through to completion.
- Assist in managing open CRM requests to ensure cases and associated tasks remain current and do not go overdue.
- Respond back to customers on follow up communications related to non‑strategic matters as instructed by team.
- Follow up with customers on requirements to fulfill requests initiated by internal departments.
- Process and complete all tasks as assigned by the Customer and Account Manager including but not limited to:
- Associated license and title state changes
- License and title requests
- Associated transportation requests with moving active...