About the Role
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Quoting customers & providing product informationCustomer order entry & order managementCustomer account resolution & credit dispositionCustomer returns & warranty managementCustomer communication & trainingSupport customer special projects & programsCollaborate effectively with other functions such as sales, supply chain & operationsBasic Qualifications (Required Skills/Experience)
3+ years of customer support/customer service3+ years’ experience with ERP systems such as SAPAbility to handle high pressure situationsExperience with Excel and other Microsoft office toolsExperience working independentlyAustralian PR and abovePreferred Qualifications (Desired Skills/Experience)
Effective communication skillsExperience with SmartsheetsExposure to environments /roles such as Operations, Dis...