Customer Support Specialist (AI SaaS Platform)

Hire Overseas

Full time Computer Occupations
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Location
Mexico, Mexico, Mexico
Posted
June 18, 2026

Job Description

Weโ€™re looking for a Customer Support Specialist who can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform. Youโ€™ll handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience.

If you enjoy solving problems, communicating clearly, and working inside a product-focused, fast-moving AI environment, this role will fit you well.

Why Youโ€™ll Want to Join

  • Paid in USD (bi-monthly: 15th and 30th)
  • Paid Time Off in accordance with company policy
  • Observance of Holidays per company guidelines
  • 100% remote setup so you can work wherever you feel most productive
  • Work inside a forward-thinking AI startup backed by top investors
  • Opportunity to support a platform at the forefront of voice au...